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Always here for you

Any citizen has the right to health and the duty to protect it. An immigrant who is in the national territory, and feels sick or needs any type of health care, has the right to be assisted in a Health Center or Hospital (in case of urgency). The Constitution of the Portuguese Republic establishes that all citizens – even foreigners – are entitled to the provision of global health care and for that reason, all existing health facilities must be made available to the exact extent of each person’s needs and regardless of their economic, social and cultural conditions.

What to do in case of emergency?

In case of risk of life, you should go to a hospital, in other situations, ask how to proceed with your Health Center. What should I do in an emergency situation? What phone number should I use? You must immediately alert the competent services, through the 112 number. The call, services and transport are free.

If the disease is not an emergency?

If the situation is not urgent, or if after an urgent situation you need new consultations or medications, you should go to the Health Center in your area of ​​residence and know how to proceed in order to be entitled to all types of health care.

Is there an information line through which you can clarify doubts about health?

Yes, there is the Health Line 24: 808 24 24 24

Linha Saúde 24 is the most recent initiative of the Ministry of Health and aims to respond to the needs expressed by citizens in terms of health, contributing to expand and improve accessibility to services and rationalize the use of existing resources by referring users to institutions integrated into the National Health Service more appropriate. Every day, 24 hours a day, just call 808 24 24 24 and you will get in touch with qualified and specially trained health professionals who will give you the best advice on how to deal with your particular health situation. Whether helping you to solve the problem yourself or referring you to the most appropriate health service.

Pharmacies and medicines

Porto’s pharmacies provide medicines with and without a prescription, in addition to basic health and beauty products. Some over-the-counter medications, such as basic pain or fever medications, can also be found in some supermarkets.

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